Shipping & Returns

Warranty Policy

We understand our customers need a partner they can trust to back their products and support them during times of uncertainty.  Premature failures are caused by a variety of reasons and often not as simple as a product defect or craftmanship error.  Commonly, this can be caused by an installation error or outside factors that work in conjunction with the failed product.

Our warranty team will work with the customer in each situation to maintain full satisfaction.

 

Return Policy

We stand behind our product and will replace products found to have a manufacturer defect within 30 days of purchase.

 

Shipping

FOB: IA   We use both Speedee and UPS.

All orders are built to your specifications and shipping times may vary depending on the items ordered. If you require your order expedited, we recommend you call us at 515-720-8994.

Shipping damages must be reported immediately to your carrier. Please note: All shortages must be reported to us within 2 days.